International shipping method, delivery time and shipping cost

Shipping costs vary depending on the country. Shipping costs are in USD or the equivalent amount in your selected currency. Please note that standard international shipping fees do not include taxes or duties and they may differ depending on your region. 

Country	Shipping Method	Delivery Time	Shipping Cost (before shipping promotions are applied)
Malaysia	Standard	4-8 business days	Varies by country; calculated in USD or local currency at checkout
Singapore	Standard	4-7 business days	Varies by country; calculated in USD or local currency at checkout
Indonesia	Standard	6-8 business days	Varies by country; calculated in USD or local currency at checkout
Thailand	Standard	5-8 business days	Varies by country; calculated in USD or local currency at checkout
Vietnam	Standard	4-7 business days	Varies by country; calculated in USD or local currency at checkout
Philippines	Standard	4-7 business days	Varies by country; calculated in USD or local currency at checkout
South Korea	Standard	3-5 business days	Varies by country; calculated in USD or local currency at checkout
Japan	Standard	4-7 business days	Varies by country; calculated in USD or local currency at checkout
U.S.	Standard	8-15 business days	Varies by country; calculated in USD or local currency at checkout
U.K.	Standard	7-13 business days	Varies by country; calculated in USD or local currency at checkout
Europe	Standard	7-13 business days	Varies by country; calculated in USD or local currency at checkout
All other countries (for purchases directly from our site)	Standard *available only in select countries	5-15 business days	Varies by country; calculated in USD or local currency at checkout

 

In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date.

 

I have not received my package

If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, you must contact Customer Service to verify within 45 days of the order date. For other orders, products, and logistics related issues, you must contact Customer Service within 90 days of the order date.