We're processing returns within 3-5 business days once your return reaches our warehouse. To check the status of your return online, click HERE. 
Still need support? Send us an email at support@lilyasia.com — we’ll need your return ID or order ID, full name, email address, country of residence, and the item(s) that were returned. 

Once your return is processed at our warehouse, your funds will be credited back to your original method of payment. You can expect to see this reflected on your statement within 3-10 business days. 
Please note that banks may require additional time to process and post the transaction, so the credit may not show up until your credit card's next monthly billing cycle.