Available shipping options and shipping costs will be displayed in local currency at checkout. Free and/or reduced shipping promotions will be applied at checkout.
Once an order is placed, your item will be processed and shipped as quickly as possible in three business days. You will receive a notification once your order has been shipped.
International shipping method, delivery time and shipping cost
Shipping costs vary depending on the country. Shipping costs are in USD or the equivalent amount in your selected currency. Please note that standard international shipping fees do not include taxes or duties and they may differ depending on your region.
| Country | Shipping Method | Delivery Time | Shipping Cost (before shipping promotions are applied) |
| Malaysia | Standard |
4-8 business days |
Varies by country; calculated in USD or local currency at checkout |
| Singapore | Standard | 4-7 business days |
Varies by country; calculated in USD or local currency at checkout |
| Indonesia | Standard | 6-8 business days |
Varies by country; calculated in USD or local currency at checkout |
| Thailand | Standard | 5-8 business days |
Varies by country; calculated in USD or local currency at checkout |
| Vietnam | Standard | 4-7 business days |
Varies by country; calculated in USD or local currency at checkout |
| Philippines | Standard | 4-7 business days |
Varies by country; calculated in USD or local currency at checkout |
| South Korea | Standard | 3-5 business days |
Varies by country; calculated in USD or local currency at checkout |
| Japan | Standard | 4-7 business days |
Varies by country; calculated in USD or local currency at checkout |
| U.S. | Standard | 8-15 business days |
Varies by country; calculated in USD or local currency at checkout |
| U.K. | Standard | 7-13 business days |
Varies by country; calculated in USD or local currency at checkout |
| Europe | Standard | 7-13 business days |
Varies by country; calculated in USD or local currency at checkout |
|
All other countries (for purchases directly from our site) |
Standard *available only in select countries |
5-15 business days |
Varies by country; calculated in USD or local currency at checkout |
In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date.
I have not received my package
If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, you must contact Customer Service to verify within 45 days of the order date. For other orders, products, and logistics related issues, you must contact Customer Service within 90 days of the order date.